I need help with the CNAME record. What should I tell my domain host?

If you are going to contact your domain host to assist in creating a CNAME record to customize your forum address, here is a sample explanation that you can use to clarify the process (over the phone or email this to your host):

"I recently signed up for a service called Website Toolbox Forums. It allows me to use a forum with my domain name. My domain is hosted with you and I need help in creating a CNAME record. To make the forum use my domain name, I want to create a special CNAME record. Since Google is not a domain host, they aren't able to create the CNAME record.

Please create a CNAME record for forum.my_domain.com that points to custom.websitetoolbox.com."

Remember to replace [my_domain.com] with your actual domain name.

Note: Don't forget to check your CNAME record.

If you still need help, please contact us.