Help > Forum > Users > Clicking the "Approve" or "Decline" link in my email results in "no permission" error.

Clicking the "Approve" or "Decline" link in my email results in "no permission" error.

If you get an error that says "Sorry, you do not have permission to perform this action." when you click the "Approve" or "Decline" link in your forum notification email it is because you were not logged into your forum as a moderator when you clicked the link.

You need to log in as a moderator and then click the link. The best way would be to check the "Log me in automatically each time I visit" checkbox when you are logging in. This way you will automatically be logged in each time you visit the forum.

If you need help creating a moderator account, please click here.

If you still can't get the email link to work, you can also try approving the member directly through your forum by following these directions.

If you still need help, please contact us.