Service-level agreement

If you have subscribed to the Pro Plan, Website Toolbox guarantees uptime of no less than 99.9%.

The following credits are provided for low uptime:

1. 5% of Fees for any month with uptime above 99.0% but below 99.9%
2. 10% of Fees for any month with uptime above 90.0% but at or below 99.0%
3. 20% of Fees for any month with uptime at or below 90.0%

Credits are non-refundable.

If you still need help, please contact us.