How can a user cancel their paid access subscription?

A user can cancel their Paid Access subscription by visiting their PayPal account. They would need to disable the recurring charges for the forum membership under their PayPal account.

A user can cancel their subscription or recurring payment by following the instructions below:

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Select My money.
4. In the My pre-approved payments section, click Update.
5. Select the merchant whose agreement you want to cancel and click Cancel.
6. Click Cancel Profile to confirm your request.

Canceling their recurring payment profile on PayPal ensures that they won't be billed again. Once the remaining time for the purchased paid subscription expires, the user would automatically be removed from the Paid user group and would no longer have paid access.

Related Articles:

• Paid Access Overview
• Requiring users to pay to access the forum
• Requiring users to pay to access a forum

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