Hiding usernames

If you're using email addresses as usernames during single sign on, the first part of the email address before the @ symbol is shown on the forum to be able to uniquely identify users. For example, if a user's username is joe@gmail.com, "joe" would be shown as the username. That's useful in case two users have provided the same Full Name on the forum or if a user tries to maliciously immitate the name of another user.

You can hide the usernames of users from appearing on your forum by contacting us. You should ensure that all users have provided a full name and have not made it private. We would recommend setting the Full Name option as required.

If you still need help, please contact us.