Help > Forum > Paid Access > Giving paid access to a user
Giving paid access to a user
At times due to certain requirements, you might have to grant a paid access to a normal registered member of your forum even without receiving a payment from them. Paid access can be granted to any member of your forum by adding them to the Paid user group.
Please follow the directions mentioned below:
- Log in to your forum account. (Must be an administrator account.)
- View the user's profile.
- Click the icon located towards the right side. If there is no icon that means the logged in user is not an administrator.
- Next to the User Groups option, check the check box for the Paid user group.
- Click the Update button.
- Log in to your Website Toolbox account.
- Click the Users link in the main menu.
- Click the search icon, enter the user's username, and press enter.
- Select the check box next to the Paid group.
- Close the dialog box.
The users who are transferred or appointed manually as a member or the Paid group remain that way until the user is manually removed from the Paid user group.
If there is no Paid user group visible, ensure that you have Paid Access enabled in the Settings -> Paid Access section.
Related Articles:
- Paid Access Overview
- Requiring users to pay to access the forum
- Requiring users to pay to access a category
If you still need help, please contact us.