Emails go into the spam folder

You should authorize Website Toolbox to send email to reduce the likelihood of your forum emails being marked as spam by email providers.

When a user marks an email as spam, it trains the email provider (like Gmail) to automatically classify future similar emails as spam for everyone using that email provider. You should ensure that users only receive email that they recognize and expect so that they don't mark emails as spam. Users should mark the email as "Not Spam" to train the email provider to not identify those emails as spam.

We take our email reputation extremely seriously. We have taken many steps to ensure that emails sent by your forum are not treated as spam by any email providers. Reports from all major spam blacklists show that Website Toolbox is not listed in any blacklist. We include one-click unsubscribe links in all emails and use the latest email security standards, such as DMARC and SPF, to ensure that all email is successfully delivered.

You can also contact us so that we can check our email server logs to investigate the situation further. Please mention the username or email address of the user that is not able to receive the email.

If you still need help, please contact us.